Challenge
- Multiyear flagship initiatives needs to consider disruptive industry trends.
- Organization level procurement and sourcing team lacked insights at project level.
- Challenges to evaluate suppliers due to lack of trend research.
- Business goals not aligned in contracts for projects executed.
Solution
- Identified the core functional areas that needs to addressed.
- Provided industry experts to research on market trends and benefits.
- Placed product owners for each function to identify capabilities and map to goals and value chains.
- Floated request for proposals and procured skills and suppliers across T&M and milestone-based models as needed to meet goals.
Benefits
- Multi year initiative with concept, design, implement, pilot and launch of new suite of products was completed on time.
- Best in breed industry trends were absorbed to gain edge in market competition.
- Better Customer experience boosted sales.
- Successful model from org to project level alignment continued for newer initiatives.